Question 1

What services does Aesthetic Brando offer?

Accepted Answer

We offer website development, SEO, Google Ads management, Meta Ads management, social media management, AI chatbot (Chatdek), CRM and lead automation, and reputation management — all built specifically for aesthetic and wellness clinics.

Question 2

Do you work with all types of aesthetic clinics?

Accepted Answer

Yes — we work with aesthetic clinics, med spas, skin clinics, laser clinics, hair transplant clinics, anti-aging clinics, wellness clinics, longevity clinics, and cosmetic dermatology practices.

Question 3

What makes you different from a generic marketing agency?

Accepted Answer

We exclusively serve the aesthetic and wellness industry. We understand patient psychology, treatment seasonality, advertising compliance requirements, and what drives clinic bookings — knowledge that only comes from working in this niche every day.

Question 4

Do you offer individual services or only packages?

Accepted Answer

Both. Our packages (Starter, Growth, Premium) bundle the most impactful services at a better combined price. Every service is also available individually at à la carte pricing on our Pricing page.

Question 5

How much do your services cost?

Accepted Answer

Monthly packages start at $299/mo (Starter), $699/mo (Growth), and $1,299/mo (Premium). Individual services range from $150/mo (Reputation Management) to $400/mo (Google Ads or Social Media Management). Website builds are $1,200 one-time.

Question 6

Are there long-term contracts?

Accepted Answer

No. All monthly services are month-to-month with no lock-in. You can cancel anytime with 14 days written notice. We earn your business every month through results, not through contracts.

Question 7

Does the price include ad spend?

Accepted Answer

No — advertising spend (Google Ads, Meta Ads) is billed directly by the respective platforms and is separate from our management fees. We recommend a minimum of $500–$1,000/month in ad spend to see meaningful results.

Question 8

Can I upgrade or downgrade my package?

Accepted Answer

Yes — you can change your package at any point. Upgrades take effect immediately; downgrades take effect at the start of the next billing cycle.

Question 9

How long before I see results?

Accepted Answer

Most clinics see early results within 4–8 weeks (first Google Ads bookings, improving social engagement). Significant SEO ranking improvements typically happen at 60–90 days. Substantial booking increases usually materialise between 60–90 days across all channels.

Question 10

What results can I realistically expect?

Accepted Answer

Based on our client work, clinics on our Growth package typically see a 2–3× increase in consultation enquiries within 90 days. Results vary depending on your market, competition, starting position, and ad budget — but we always set honest expectations before you sign up.

Question 11

How do you measure and report results?

Accepted Answer

We track the metrics that matter: consultation bookings, enquiry volume, cost per enquiry, and Google rankings. You receive a clear monthly report in plain language — no dashboards full of vanity metrics.

Question 12

Do you guarantee results?

Accepted Answer

We don't make specific booking guarantees because results depend on factors outside our control (your location, competition, pricing, treatment mix). What we do guarantee is full effort, complete transparency, and honest reporting — and we've never had a client who wanted to cancel because results were poor.

Question 13

How does the free audit work?

Accepted Answer

You fill in our audit request form with your clinic details. Within 48 hours, we deliver a full written audit covering your website, SEO, ads, social media, and competitor positioning. We then invite you to a free 20-minute strategy call to walk through the findings — no obligation to sign up.

Question 14

What do you need from me to get started?

Accepted Answer

Very little. For the audit: just your clinic details. For onboarding: access to your website (if it exists), Google Business Profile, and social accounts — plus 30 minutes for an initial discovery call. We handle everything else.

Question 15

How long does onboarding take?

Accepted Answer

Most clients are fully onboarded within 1–2 weeks. Website builds may take an additional 2–4 weeks depending on complexity.

Question 16

Which markets do you serve?

Accepted Answer

Our primary markets are the United States and United Kingdom. We also serve Europe and Dubai. We have experience with clinics across many other markets and are happy to discuss your specific location during the audit call.

Question 17

Are your ad campaigns compliant with advertising rules for aesthetic treatments?

Accepted Answer

Yes — we understand ASA guidelines (UK), Google's healthcare advertising policies, and Meta's restrictions on cosmetic and medical content. We build campaigns that are compliant from the start, so you don't face account suspensions or disapprovals.

Question 18

Is your website development GDPR compliant?

Accepted Answer

Yes — every website we build includes a cookie policy, privacy policy, and GDPR-compliant contact forms as standard. For EU-based clinics, we also implement cookie consent banners.

Question 19

What platform do you build websites on?

Accepted Answer

We build on Next.js — a modern, high-performance framework that delivers better Core Web Vitals scores than WordPress. Your site will be fast, secure, and built to scale.

Question 20

Can I move my website to another provider if I leave?

Accepted Answer

Yes — you own your website outright upon full payment. We hand over all source code and assets. You're never locked in to hosting with us.

Everything clinic owners ask us