Chatdek answers patient questions, captures leads, and books consultations 24/7 — so you never lose an enquiry to a missed call or an out-of-hours message again.
Chatdek is an AI-powered chat widget developed by Aesthetic Brando, designed specifically for aesthetic clinics, med spas, and wellness centres. It answers patient questions about treatments 24/7, captures lead details, qualifies enquiries, and integrates with booking systems to schedule consultations automatically. Chatdek is available standalone at $250/month or included in the Growth and Premium marketing packages.
Aesthetic patients browse evenings, weekends, and bank holidays. Without Chatdek, those enquiries sit unanswered — and patients book with a competitor who responded first.
of clinic enquiries happen outside business hours
of patients book with the first clinic that responds
more conversions when response time is under 5 minutes
Most clinic enquiries happen outside business hours. Chatdek captures every single one — nights, weekends, bank holidays.
Answers common questions about your treatments, procedures, aftercare, and pricing — reducing phone calls and email load.
Asks the right questions to understand what a patient is looking for before passing the lead to your team.
Integrates with your booking system so patients can schedule consultations directly through the chat widget.
Customised to match your clinic's colours, tone of voice, and brand — so it feels like a natural extension of your team.
Every lead captured by Chatdek feeds directly into your CRM and triggers automated follow-up sequences.
“The AI chatbot alone paid for itself in the first month — we stopped losing after-hours enquiries to competitors.”
Rachel Simmons
GLOW MED SPA · NEW YORK, USA