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Sample case study. This is an illustrative scenario showing our approach, not a verified past client. It will be replaced with real client data as results are documented.
Manchester, UK · Aesthetic Clinic

Reviving cold leads for an aesthetic clinic with automation

An illustrative scenario showing how CRM automation could recover lost enquiries and fill last-minute openings for a busy aesthetic clinic.

+27%
Rebooking rate
0
Leads left cold
+19%
Enquiry conversion
The challenge

Where the clinic was losing out

A clinic generating plenty of enquiries loses too many to slow follow-up and no-shows, with no system to work leads consistently.

  • Enquiries going cold without follow-up
  • High no-show rate on consultations
  • No visibility into the lead pipeline
Our approach

What we did

An automated nurture and recovery system - email and SMS sequences, no-show rebooking, and clear pipeline tracking - so no lead or slot is wasted.

  • Email and SMS nurture sequences
  • Automated no-show recovery
  • Pipeline tracking and lead scoring
  • Last-minute slot fill campaigns
Channels used

The growth stack

CRMChatdekMobile App DevCreative Branding

"This is a sample scenario used to illustrate our approach. It will be replaced with a real, verified client story as results are documented."

EASample ClientClinic Director (illustrative)