Chatdek is our proprietary AI chatbot — purpose-built for aesthetic clinics. It answers questions, qualifies leads, and books consultations automatically, 24 hours a day.
Chatdek is an AI-powered chatbot developed by Aesthetic Brando specifically for aesthetic and wellness clinics. Unlike generic chatbot solutions, Chatdek is trained on your clinic's specific treatments, pricing, policies, and frequently asked questions — so it answers enquiries with the accuracy and personality of a well-trained receptionist.
The majority of clinic website enquiries happen outside business hours — evenings, weekends, and holidays. Without a chatbot, those potential patients either wait until morning (and often book elsewhere) or leave your site without making contact. Chatdek captures every single enquiry, answers treatment questions in real time, and guides qualified leads directly to your booking system.
Chatdek is built and maintained by our team, so it integrates seamlessly with your website, CRM, and booking workflow. You get full visibility into every conversation, every captured lead, and every booking attributed to the chatbot.
Aesthetic clinic booking behaviour is heavily skewed towards after-hours browsing — patients research treatments on their own time, often late at night or on weekends. If your clinic isn't available to capture that interest immediately, the patient moves on to a competitor. Chatdek ensures you never lose an enquiry, 24 hours a day, 7 days a week. For clinics already using Chatdek, after-hours booking capture typically increases total consultation enquiries by 30–50% within the first month.